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A place to come and discuss the features of this site, as well as suggest/request additions and modifications. Oh yeah, and Bug reports too.
levik
2003-09-28 15:03:02
The FAQ WIP

OK, As I mentioned here, we should have an FAQ section - but since I am way too familiar with the site to know what areas are (gasp!) less than inguitive, I am going to ask people for help in this reguard.

Please submit things you think should be covered in an FAQ for this site - and either myself or someone else who knows the answer will provide it. I will then take the wealth of knoledge we accumulate and make it into an FAQ page for easy reading.

Gamer
2003-09-28 15:48:56
Re: The FAQ WIP

When will my puzzles show up? This is probably the most important question in my opinion. Others could include:

How come nobody is talking in the chatterbox?
Where's the digest?
When does my solution show up on the page?
How do I get an avatar? (Unless there were instructions I missed somewhere)
How come there are 400 (or some number) problems in the queue, but my problem's approximate queue position is 200 (or some such number) right after its submission?
How important is a solution to a problem I submit?

I think all of these questions can be easily answered when you know the site, but newcomers minght not know ;)

Do we want to include other questions that are already on the site if people are too lazy to look around?

fwaff
2003-09-29 04:20:01
Re: The FAQ WIP

A quick peruse of the chatterbox thread gives the following FAQ type questions...

How do I submit a problem?
How do I submit an answer?
Why is the problem still showing unsolved when there are correct answers in the comments?
How do I format my solution/comment/problem? (probably a link to the HTML forum would be sufficient here)
Why shouldn't I post problems in the chatterbox or forums?

I think it would also be useful to make some comment as to the types of problems you wish to see submitted for posting. For example, I only just found out that you'd taken a policy decision to TD lateral thinking problems.

TomM
2003-09-29 04:23:59
Re: The FAQ WIP

>>Do we want to include other questions that are already on the site if people are too lazy to look around?

Well, yes. The point is that these answers are going to be included in a FAQ file page. If it is a question that newcomers frequently ask, it should be included.

Some of the more basic questions would include:

Q. How do I submit a solution to a problem?
A. Click on the "Post a comment" link. You must be logged on (Registration is easy and free.) If you are reading the latest puzzle on the home page, you will have to click to the puzzle's own page first.

Q. I submitted my solution, and it is up on the page, but the puzzle still says "No Solution." What's going on?
A. Most puzzles have an "official" solution, usually submitted by the person who submitted the puzzle. It is revealed a day or two later than the puzzle itself. It could also indicate that the original submitter did not include an "official" solution.

Q. Why can't I submit a puzzle to this site?
A. In order to submit a puzzle, you must be registered and have a rank of "Student" or better.

Q. What is rank?/How do I get promoted to a new rank?/etc.
A. Ranks/User Levels are explained here [link to http://www.flooble.com/perplexus/levels.php]

TomM
2003-09-29 04:40:48
Re: The FAQ WIP

>> I think it would also be useful to make some comment as to the types of problems you wish to see submitted for posting. For example, I only just found out that you'd taken a policy decision to TD lateral thinking problems.

One problem is that it is not usually a blanket "policy," but rather the consensus of the currently active Journeymen and Scholars. Anothr problem is that there are at least three types of "banned" problems -- those which we've decided are not approriate for Flooble, those which too closely duplicate puzzles already on the site, and those whose type we've recently been getting a glut of, and the regulars are getting a little tired of.

In most cases, the disqualification is done on an individual basis, and there is often not a clear consensus as to whether it should be banned, or why.

Alan
2003-09-29 15:29:34
Re: The FAQ WIP

heres two more.
Why was my problem deleted?
Whats html? (this way people could always have a page listing the html to look to rather than look at that one thread in the forums.

Tristan
2003-09-29 19:11:19
Re: The FAQ WIP

Here's a few more. If they don't seem frequently asked, that's because I can't think of many more.

How long do we stay logged on?
How often are problems posted?
How many problems are rejected?
What is the objective of this site?
What's the rest of Flooble about, besides perplexus?
What do QW, TD, and TU all mean?
Why is the power to change category withheld from students?
What are the policies on posting unofficial solutions and other comments? Does it matter whether we repeat a solution or anything?

levik
2003-10-04 12:36:00
Re: The FAQ WIP

Sorry for letting this slip for a while - I've been a bit under the weather, and short of time. Promise to step up on this thing once I have a chance.

Honest ;)

levik
2003-10-09 12:41:58
Re: The FAQ WIP

There - I promised I'd get to it eventually :)

Check it out here

DJ
2003-10-09 14:58:55
Re: The FAQ WIP

Looks pretty good so far; there are a few things that could be added, but just about everything I can think of has already been mentioned in this thread. What's there covers the basics, at least.

I did notice one spelling/grammar error.. in the first FAQ listing, "click it's name" should read "click its name."

levik
2003-10-09 15:04:17
Re: The FAQ WIP

Good catch :)

You're not an editor for a living, are you?

Alan
2003-10-09 17:43:47
Re: The FAQ WIP

Where can I see a complete list of html? (for the faq)

Gamer
2003-10-09 18:13:07
Re: The FAQ WIP

There is a check it out here link above, in addition to FAQ on the main page.

I would recommend making the questions in a larger font and in a more contrasting color. Right now they are hard to read, and if you don't know the question the answer doesn't help much.

Gamer
2003-10-09 18:42:15
Re: The FAQ WIP

Nevermind about the contrast thing (although bigger still would be good), the colors I was viewing with were messed up resulting in the text being much darker than it should.

Sam
2003-10-09 20:59:34
Re: The FAQ WIP

Something that could be added to the "Ooh! Ooh! I know the solution - how do I post it?" query - no, you do not gain any "points" for answering correctly, or first, nor will it raise your rank. I think a lot of people, including myself, had that question at first. Might also be the reason that some questions have forty-two identical solutions all lined up one after the other...

SilverKnight
2003-10-09 22:04:18
Re: The FAQ WIP

One important point you forgot to mention in the FAQ is:

If one posts to a problem with no new information (e.g., restating a solution essentially identical to an earlier post), then his rank is lowered.

:-)

Gamer
2003-10-09 22:57:39
Re: The FAQ WIP

Yes, we wish that could be implemented so we don't just see the same solution over and over and over with no explanation, but levik hasn't agreed to that. :D

Charlie
2003-10-10 16:47:32
Re: The FAQ WIP

In the question "I submitted a problem. When will it be poste don the site?", "poste don" s/b "posted on".

Alan
2003-10-29 16:21:57
Re: The FAQ WIP

O I know this is a bit foolish but i just found out today that levik responds to the petitions we send him. D'oh Anyways in the faq it could say "Why haven't i recieved and answer to my petition?" and then it would say "This is because either Levik has yet to look at it or you have not clicked the "see my petitions button"(or something like that)

Victor Zapana
2003-10-29 19:22:55
Re: Re: The FAQ WIP (from Alan)

lol nice one ALan

levik
2003-10-29 23:45:57
Re: The FAQ WIP

Somebody's put a fake email into the system. I added a "feature" that will email any person whose petition I reply to with a link directly to where they can view the answer.

I'm not sure i want to put anything petition-related in a FAQ, since most people don't really need to post petitions - they have questions that belong in the forums.

Popstar Dave
2003-11-04 07:45:04
Re: The FAQ WIP

In response to questions that I think should be in the FAQ... I think something needs to be said about publically posting solutions to your own problems. Once your problem get's posted, you kinda lose control over it (as a "Student" anyway... and it gets a little confusing as to who's job it is to allow people to see the official solution.

My two cents.

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