levik
2003-03-03 16:48:11 |
Notifications?
I want to throw this idea out for general discussion (maybe someone has thought of this in the past, and thought it through better than me).
I am thinking of email notifications to people when a problem of theirs gets pushed live to the site. A simple email going out telling the person about it, with the link to the front page and to the problem itself. I think this would serve us well in the current situation where problems take a long time to come up to the site after submission (a number of people may simply give up and not come back).
We currently send out a notice when a problem is voted down, but nothing for problems that get through. What do you think? |
Ravi Raja
2003-03-03 17:07:48 |
Re: Notifications?
Yes Levik it's good and I too have received a few e-mails saying that most of my problems have been rejected either because the concept of that problem was similar to a problem already submitted or it was a dupe. But I would like to tell you one more thing Levik and that is when I received that mail, only the subject of the two problems (mine, which was rejected and the other one which is there on the site) is mentioned in the mail. It would be better if the two problems are also written under the respective subjects so that one can compare the two problems and then understand why his/her problem has been rejected. Like you know I have submitted a lot many problems and so I just don't remenber what the exact problem was under a particular heading and so when I received the mail of rejection I just could not compare the two problems. So, if you think its possible, please do as I have suggested. That is one problem that I was facing. If I have any more problems or suggestions, i'll surely be posting them. Please do let me know what do you think about this suggestion of mine. Thank you. |
TomM
2003-03-03 23:34:55 |
Earlier, not "better"
Ravi- Your problems were not rejected because the other version was "better." It was just because the other problem was submitted earlier, and was already on the site.
There are many times when the rejected version is much better than the earlier version, but instead of dropping the earlier one with all its attached comments we reject the later one.
If you have the titles of the problem of which yours is a duplicate, you can always use the site search box to find it |
TomM
2003-03-03 23:37:16 |
Re: Notifications?
Levik It sounds entirely reasonable. You might also consider a brief notification when it enters the "top ten" list and the voters can see it. |
friedlinguini
2003-03-04 01:08:01 |
Re: Notifications?
It's a good idea in principle, but I'd like to see it as an option. While it is a useful feature, nobody likes getting mail they didn't ask for. |
Alan
2003-03-04 10:10:51 |
Re: Notifications?
It is possible this e-mail for posted problems could get a little frustrating. maybe it should be an option you can turn on/off within your user info page. you could also the turn off e-mails for deleted problems. |
levik
2003-03-04 18:09:30 |
Re: Notifications?
I think the rejection email is pretty important - unless you are a high level user with access to the queue, you will most likely not know that your problem got deleted and why. |
Ravi Raja
2003-03-04 18:22:52 |
Re: Notifications?
i agree that the subject of the problem(that is on the site) is provided along with that of mine (which has been rejected) in the mail but I am just suggesting that it would be much better if the problems too are there along with their corresponding subjects. So that a user can see and realize that yes the problem that has been submitted by him/her is a dupe of a problem that has been submitted or may be the one on the site is a better version compared to the one he/she had submitted and therefore has been rejected. That was what I was trying to say Fried and nothing else. This is just a suggestion from my part that's it and the rest is all in the hands of the director. Thank you. |
Cory Taylor
2003-03-05 07:23:36 |
Re: Notifications?
In addition to this, I would find it useful to be able to check the queue status of my problems. To illustrate, with the current queue sitting around 200 problems, and without the desire to keep a tally sheet by my computer of how many new problems have been posted, all I can do is calculate an initial "expected" date (# of prob/~2.5), and then wait it out. I submitted a problem about 2-3 weeks ago, but now have no idea where it sits (other than ~knowing~ it's probably at least another month away yet). This ability may make the notification of live problems uneccesary, while simultaneously eliminating any emails people would get that they potentially wouldn't want, as per some comments above. Definitely you must keep the rejection email though. |
levik
2003-03-05 10:51:16 |
Re: Notifications?
Hmmm... The problem is that there is no good (read: easy) way to determine this. We're already showing you the QW of all your problems (which isn't much, since it's easily calculated), but the actual ranking change continually. But it's a good idea that I should think about some more. Perhaps there is a way we could "approximate" this once every night. |
